Loan
application processing and mortgage portfolio administration services
for third party bank and insurance funders of residential mortgages
- Full
program of individual modules:
- Electronic
credit scoring based on your underwriting guidelines
- Electronic
property valuation
- Automatic
document production
- Electronic
archiving and digital document scanning - files can be viewed
by authorisized people at multiple sites simultaneously
- Fast
and efficient execution through workflow management systems (WMS)
- Loan
processing:
- Prepayments
and early redemption options
- Amortization
and monthly payment resets
- Rapid
payback options
- Loan
servicing:
- Loan
payment processing and monitoring
- Loan
account management
- Interest
rate resets
- Arrears
management
- All
internal und legal reporting
- Both
MBS and Pfandbrief reporting possible
- Optimized
customer care:
- Electronic
customer files for paperless document-management
- Rapid
customer responses via telephone, internet or as secure e-mail,
including a checklist of all necessary documentation needed for
application verification
- Competent
advice and support during processing and servicing
- Service-Center:
- `Personal´contact-point
for loan customers
- `Full-Service´:
complete service-package for advice and execution issues
- Call-center
and customer support - 8 am to 8 pm
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