Our Service

  • Full service:

    Loan application processing and mortgage portfolio administration services for third party bank and insurance funders of residential mortgages

    • Loan Processing:
      • Prepayments and early redemption options
      • Amortization and monthly payment resets
      • Rapid payback options
    • Loan Servicing:
      • Loan payment processing and monitoring
      • Loan account management
    • Interest rate resets
    • Arrears management
    • All internal und legal reporting
    • Both MBS and Pfandbrief reporting possible
  • Optimized customer care:
    • Electronic customer files for paperless document-management
    • Rapid customer responses via telephone, internet or as secure e-mail, including a checklist of all necessary documentation needed for application verification
    • Competent advice and support during processing and execution
  • Service-Center:
    • `Personal´contact-point for loan customers
    • `Full-Service´: complete service-package for advice and execution issues
    • Call-center and customer support

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